Privacy and Cookie Policy

Effective Date: July 3, 2025

1. Introduction

GoanPanda (“we”, “our”, “us”) respects your privacy. This policy outlines how we handle your data in accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDP).

2. Data We Collect

• Mobile number (for OTP-based contact)
• Search preferences (location, service type)
• Device and browser data (for fraud prevention)

3. Use of Data

We use your data to verify OTPs, facilitate contact with service partners, and prevent abuse. We do not sell or share your data for advertising.

4. OTP & Communication

Your mobile number is used solely for sending one-time passwords (OTPs) to reveal service partner contact information. We never send unsolicited messages.

5. Cookies

We use only essential cookies for session management and to prevent OTP misuse. No advertising or tracking cookies are used.

6. Data Retention

OTP and mobile verification logs are retained for verification and fraud monitoring purposes.

7. Data Sharing

Data is shared only with SMS gateway providers to send OTPs and with law enforcement agencies when required by law.

8. Your Rights

You have the right to:

• Know what data we collect
• Request deletion or correction of your data
• Withdraw consent anytime

To exercise your rights, contact us at privacy@goanpanda.com.

9. Security Measures

We use SSL encryption, hashed OTPs, and secure platform to safeguard your data.

10. Policy Updates

This policy may be updated periodically. The most recent version will always be available on this page.

11. Grievance Officer

If you have any concerns, please contact our Grievance Officer:
Name: Deepak K J
Email: grievance@goanpanda.com
Address: Goa, India